NPD Process Management

New product development (NPD) is a business process that needs to be defined and managed just as any other business process.

Process Owner

We recommend that you nominate a process owner, who is in charge of the process and does the following

  • Evaluates and implements any suggested improvements to the process
  • Keeps the process up to date
  • Advises users on best practice
  • Is in charge of training in how to use the process
  • Runs workshops and seminars on aspects of the process


Most companies would want their processes to be well run and best practice. A Capability Maturity Model is a way of assessing this. A paper on the Capability Maturity Model for the NPD process describes the evolution towards an optimized NPD process. Characteristics of a well-managed NPD process include:

  • Well-defined process inputs in the form of customer needs and product specifications
  • Well-defined process steps, process outputs (deliverable documents), and responsibilities
  • Flexibility to support multiple processes and tailor the NPD process to the particular project requirements
  • Process output templates to improve efficiency in creating process outputs and improve consistency
  • Process controls in the form of stage-gate reviews and design reviews


Product Lifecycle Management. Software to manage your product through all the stages of its life from cradle to grave.

Configuration & Change Management

In order to manage the development of the products as they mature you will need to have both Configuration and Change Management processes in place. These may well be part of your PLM system.

Manufacturing Readiness Level (MRL)

In order to help you to decide when your product and its various parts are ready to be released for manufacture and when your manufacturing process is ready, it may help to make use of a scale of ‘Manufacturing Readiness Levels’

For further information, please contact us.